Privacy Policy for Multi-store Metaobject App

Last Updated: 08-13-2025

Introduction

This Privacy Policy describes how the Multi-store Metaobject App ("we," "our," or "us") collects, uses, and protects your information when you use our Shopify application. This app enables synchronization of metaobjects and their definitions across multiple Shopify stores using a parent-child relationship model.

Information We Collect

Information You Provide

Store Information: Your Shopify store domain, connection tokens, and store configuration
Connection Data: Information about parent-child store relationships and connection credentials
Metaobject Data: Metaobject definitions and entries that you choose to sync between stores
Account Information: Basic store identification and authentication data

Information We Collect Automatically

Usage Data: How you interact with the app, including sync operations and connection status
Technical Data: App performance metrics, error logs, and webhook delivery statistics
Connection Status: Real-time monitoring of store connections and sync health

Information from Third Parties

Shopify Data: Metaobject information accessed through Shopify's Admin API

How We Use Your Information

Core App Functionality

Store Synchronization: To sync metaobjects and definitions between parent and child stores
Connection Management: To establish and maintain secure connections between stores
Authentication: To verify store credentials and manage access permissions
Sync Operations: To track and manage synchronization status and operations

Service Improvement

Performance Monitoring: To monitor app performance and identify areas for improvement
Error Tracking: To identify and resolve technical issues
Webhook Compliance: To ensure compliance with Shopify's webhook delivery requirements

Customer Support

Troubleshooting: To help resolve connection and sync issues
Feature Development: To understand usage patterns and develop new features

Information Sharing and Disclosure

Third-Party Services

Shopify: We share data with Shopify as necessary to provide our services through their APIs
Service Providers: We may use third-party services for hosting, analytics, and support

Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

Active Data: We retain your data while you actively use our service
Deletion: You can request deletion of your data by contacting us
Backup Data: We may retain backup data for a limited period for disaster recovery

Your Rights and Choices

Access and Control

View Your Data: You can view your store connections and synced metaobjects through the app
Delete Connections: You can remove store connections at any time
Stop Syncing: You can stop synchronization operations through the app interface

Data Portability

You can export your metaobject data through Shopify's standard export features.

International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated policy in the app
Sending notifications through the app interface
Updating the "Last Updated" date

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: ronipinili@yahoo.com
App Support: Through the in-app Instructions page
Address: Santa Cruz, Manila, PH-00, 1003, PH

Shopify-Specific Information

Shopify Partner Program

This app is developed as a Shopify Partner application and follows Shopify's Partner Program requirements.

API Usage

We access your Shopify store data through Shopify's Admin API with your explicit permission and only for the purposes described in this policy.

Webhook Compliance

We monitor webhook delivery success rates to ensure compliance with Shopify's requirements and maintain app performance.

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